General terms and conditions of sale

Prices and seasonal information published on this site are subject to change during the year. All our rates are inclusive of all taxes (excluding tourist taxes).

Our website is regularly updated, and we will be happy to provide you with information at the time of booking by telephone. Full payment is required to validate your online booking. All cancellation requests must be made in writing (letter, fax, email) by D-30 (handling fee: 30% of the total amount). After this date, the full amount will be retained by the establishment. You can also take out a cancellation guarantee by ticking the appropriate box.

Our establishments are not accessible to unaccompanied persons with reduced mobility. Please contact us for further information.

In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, customers have the right to contact the Tourism and Travel Mediator, whose contact details are currently as follows:

Tourism and Travel Mediator
MTV Médiation Tourisme Voyage
15 Avenue Carnot 75017 Paris
Details of how to contact the Mediator are available on the following website: